10 Proven Shopify Upsell Strategies to Boost Sales
October 5, 2024
Want to increase your Shopify store’s revenue? Here are 10 effective upsell tactics:
- Product Bundles
- Different Price Levels
- Offers After Purchase
- Personalized Product Suggestions
- Create a Sense of Urgency
- Subscription Upsells
- Extra Services
- Suggest Related Products
- Loyalty Program Upsells
- Checkout Upsells
Quick Comparison:
Strategy | Key Benefit | Example Result |
---|---|---|
Product Bundles | Increases average order value | 20% higher AOV |
Price Levels | Caters to different budgets | Varied pricing options |
Post-Purchase Offers | Capitalizes on buying momentum | 10% revenue increase |
Personalized Suggestions | Improves relevance | 35% of sales (Amazon) |
Urgency Tactics | Drives quick decisions | 40% sales jump |
Subscriptions | Ensures repeat business | 50% more active subscribers |
Extra Services | Enhances product value | 30% higher customer satisfaction |
Related Products | Complements initial purchase | Increases cart value |
Loyalty Programs | Encourages repeat purchases | Members spend 7x more |
Checkout Upsells | Last-minute revenue boost | €63,000 in 25 days |
These strategies can boost your sales by 10-30% and are 68% more cost-effective than finding new customers. Start with 2-3 tactics, test them, and expand from there.
Related video from YouTube
Checklist: Getting Your Store Ready for Upselling
Let’s prep your Shopify store for upselling success. Here’s what you need to do:
Review your products
Look at your product lineup. Which items pair well? Which have different price points or features for upselling?
Coffee maker example:
- Basic model
- Mid-range model (more features)
- Premium model (all the extras)
Find complementary products
Identify products that go well together. This is upselling gold.
Product | Potential Upsell |
---|---|
Coffee maker | Coffee beans |
Smartphone | Screen protector |
Running shoes | Moisture-wicking socks |
Set up measurement tools
Use Shopify’s analytics or third-party apps to track:
- Average order value
- Upsell offer conversion rate
- Upsell revenue
Mobile-check your store
More people shop on phones now. Make sure your upsell features work on all devices and screen sizes.
Train your team
If you have staff, teach them how to suggest products without being pushy. Practice different scenarios with them.
"We’ve seen a 30% boost in accessory sales just because people can actually see the products now." – American Skillset Company, Bold Upsell user
Product Bundles
Product bundles can supercharge your Shopify store’s sales. By grouping related items, you’ll boost your average order value and give customers a better deal.
Find Popular Combos
Check your sales data. What do people often buy together? Think:
- Camera + lens + memory card
- Matching skincare products
- Outfit essentials
Make Bundles Irresistible
Once you’ve spotted potential bundles:
- Discount it: Give buyers a reason to choose the bundle.
- Solve a problem: Package items that work together.
- Name it right: Use clear labels that show value.
Sell the Bundle Benefits
Tell customers why your bundles rock:
- Show the savings vs. buying separately
- Explain how products complement each other
- Compare total value to bundle price
Here’s how some Shopify stores crush it with bundles:
Store | Bundle Tactic | Results |
---|---|---|
Coconu | Grouped similar lubricants | 20% higher average order value |
Maev | Dog food + supplement bundles | 15% higher average order value, 20% more units per order |
HVMN | Custom supplement bundles | $108 average order value |
"Our ‘Build Your Own Bundle’ feature is a game-changer. Customers love the options, and our order values are through the roof." – HVMN rep
2. Different Price Levels
Want to boost sales on your Shopify store? Offer products at different price points. It’s a simple way to cater to various budgets and needs.
Basic, Mid-range, and Premium
Set up three main tiers:
- Basic: Core features, entry-level price
- Mid-range: More benefits, slightly higher price
- Premium: All features, top dollar
Take Raycon, for example. They offer:
- Everyday Headphones (basic)
- Fitness Headphones (mid-range)
- Everyday Headphones Pro (premium)
Clear Benefits for Each Tier
Make it obvious what customers get at each level:
Tier | Features | Price |
---|---|---|
Basic | Core functionality | $X |
Mid-range | Core + extra features | $Y |
Premium | All features + exclusive perks | $Z |
Show the Differences
Use a comparison chart. MailChimp does this well with their pricing plans. They let customers compare Free, Essentials, Standard, and Premium plans side by side.
Pro tip: Highlight your mid-range option. Many customers go for the middle choice when given three options.
3. Offers After Purchase
You’ve just made a sale. Great! But don’t stop there. Here’s how to turn that sale into even more revenue:
Spice Up Your Thank You Page
Your "Thank You" page isn’t just for saying thanks. It’s prime real estate for more sales. How? By suggesting products that complement what your customer just bought.
Bought a phone? Here’s a sleek case to go with it. Simple, right?
"Most retailers are sleeping on their Shopify thank you page. It’s a goldmine waiting to be tapped." – ReConvert
Follow-Up Emails That Pack a Punch
Don’t let your customers forget about you. Send them personalized emails based on their purchase. Dollar Shave Club nails this. They remind subscribers about their monthly box and tempt them with add-ons.
Create a Sense of Urgency
People love a good deal, especially if it’s about to disappear. Laumière Gourmet Fruits tried this and hit the jackpot:
What They Did | What Happened |
---|---|
Offered 5-20% off a second chocolate box | 7.01% of people took the bait |
Set it up in less than 3 months | Revenue jumped by 10% |
These aren’t just nice-to-have strategies. They’re game-changers. Personalized upsells can boost impulse buys by 28% and make people more likely to splurge on pricier items by 26%.
So, don’t let your customers slip away after that first purchase. Keep them coming back for more!
4. Personalized Product Suggestions
Want to boost your Shopify sales? Here’s how to use personalized product suggestions:
Use customer data
Look at what customers buy and browse. Use this to suggest products they’ll like.
If someone bought a phone, you might suggest:
- A case
- Screen protector
- Wireless charger
Leverage AI
AI isn’t just for big companies. Use tools like Wiser‘s Personalization Engine to:
- Show "Frequently Bought Together" items
- Offer post-purchase upsells
- Send personalized email recommendations
AI Feature | Function |
---|---|
Upsell popups | Show relevant products at key times |
Custom rules | Set specific recommendation criteria |
Analytics | Track suggestion performance |
Group customers
Group customers based on their habits:
- New customers: Show best-sellers
- Frequent buyers: Suggest new arrivals
- Big spenders: Recommend premium items
Personalization works. Amazon’s recommendation engine drives 35% of their sales.
"Personalization can produce a 10% to 15% increase in sales-conversion rates." – McKinsey report
Start using these strategies now. Your sales will thank you.
5. Create a Sense of Urgency
Want to boost Shopify upsells? Make customers feel they need to act fast.
Countdown Timers
Add timers to product pages, cart, and checkout. They show when deals end, pushing customers to buy now.
En Gold, an Australian brand, used a countdown timer during Black Friday. Result? 40% jump in sales.
Stock Levels
Display how many items are left. Makes products seem wanted and scarce.
Stock Level | Message |
---|---|
High | "In stock" |
Medium | "Only 10 left" |
Low | "Last chance! 2 remaining" |
Amazon does this on Prime Day, showing stock levels to make shoppers act fast.
Time-Limited Upsells
Offer short-time deals. Taps into FOMO (Fear of Missing Out).
Kylie Cosmetics ran a summer sale with a discount and free gift. They showed when the offer would end, down to the hour.
"About 60% of shoppers fall for FOMO and quickly decide to buy something within just 24 hours."
Tips:
- Be honest. Don’t fake scarcity.
- Test different timer lengths.
- Use urgency on post-purchase pages for quick upsells.
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6. Subscription Upsells
Subscription upsells can boost your Shopify store’s income and keep customers coming back. Here’s how to make them work:
Offer subscriptions for repeat-buy items
Look at your product list. What do customers buy often? Things like food, beauty products, or cleaning supplies are perfect for subscriptions. Add a subscription option for these items. It’s a win-win: customers get convenience, you get steady sales.
Make subscriptions irresistible
Want to make subscriptions more appealing? Add some perks:
Perk | Example |
---|---|
Discount | 15% off each order |
Free gift | Sample product with first order |
Free shipping | No shipping costs for subscribers |
Beekeeper’s Naturals nails this. They offer a 15% saving for subscribers. Smart move.
Give customers control
Let customers manage their subscriptions easily. They should be able to change delivery dates, skip an order, or cancel anytime. It builds trust.
Four Sigmatic, a health food company, saw a 50% jump in active subscribers after making their subscriptions more user-friendly with Upscribe, a Shopify subscription tool.
Subscriptions aren’t just good for you. They’re great for customers too. They save time, often money, and ensure customers never run out of their favorite products.
Setting up subscriptions on Shopify? Here’s the quick version:
1. Pick a subscription app from the Shopify App Store
2. Set up your subscription offers
3. Add subscription options to your product pages
4. Test everything
Get it right, and subscription upsells can be a game-changer for your Shopify store.
7. Extra Services
Want to boost sales and make customers happier? Add extra services to your Shopify store. Here’s how:
Find Useful Extras
Think about what could make your products even better:
- Extended warranties for electronics
- Setup help for complex items
- Gift wrapping for special occasions
Offer at the Right Time
Suggest extras when customers are most likely to say yes:
- During checkout
- On product pages
- In follow-up emails
Show the Benefits
Tell customers why they should care:
Extra Service | What’s in it for Them? |
---|---|
Extended warranty | Less worry, cheaper repairs |
Setup help | Saves time, ensures proper use |
Gift wrapping | Easy, looks perfect |
Don’t push extras customers don’t need. Focus on real value.
"Tech Gadgets Plus" saw a 15% jump in average order value after adding extended warranties to high-end electronics. They put the offer right on the product page and explained how it protects the customer’s purchase.
"Furniture World" added assembly services to bulky items. Result? Customer satisfaction went up 30% in just three months. Their secret? Offering the service at checkout and explaining how it saves time and hassle.
Good extra services can turn one-time buyers into loyal fans. It shows you care about their experience, not just making a sale.
8. Suggest Related Products
Want to boost sales? Show customers items that go well with what they’re buying. Here’s how:
‘Other Customers Bought’ Sections
Add these to product pages. It’s like saying, "Hey, people who bought this also liked these." It works because we trust what others do.
Bite, a toothpaste company, nails this. Add toothpaste to your cart? Boom! A pop-up offers matching mouthwash and floss.
Smart Pop-ups
When someone adds to their cart, show a pop-up with related stuff. It’s all about timing.
Cart Suggestions
Put related products right in the cart. It’s your last chance to say, "Don’t forget this!"
Where | Why |
---|---|
Product pages | Customers see options while deciding |
Pop-ups | Catches attention at key moments |
Shopping cart | Last chance before checkout |
"By Benson always offers more options. While you shop, they suggest upgrades. Result? Better service, bigger orders."
Pro Tip: Use Shopify apps like "Frequently Bought Together By Code Black Belt" ($9.99/month after a free trial) to set this up fast.
Just make sure your suggestions make sense. Nobody wants a random push for unrelated stuff.
9. Loyalty Program Upsells
A smart loyalty program with upsells can skyrocket your sales and keep customers coming back. Here’s the lowdown:
Tiered Loyalty System
Create a program where customers climb levels as they spend more:
Tier | Spend | Perks |
---|---|---|
Bronze | $0-$100 | 5% off upsells |
Silver | $101-$500 | 10% off upsells, free shipping |
Gold | $501+ | 15% off upsells, free shipping, early sale access |
This setup? It’s like a game. Customers will want to level up for better perks.
VIP Treatment for Loyal Customers
Give your loyalty members the red carpet treatment:
- Exclusive product bundles
- First crack at new items
- Members-only flash sales
Flipkart Plus nails this. Their members spend 7x more than others. That’s huge.
Points for Perks
Let customers earn and burn points on upsells. It’s a no-brainer:
- Customers feel like they’re getting a deal
- You boost your sales
Newegg‘s EggPoints program is spot-on. 100 points = $1 off future buys.
"Loyalty program members spend 5x more and buy 7x more often than non-members", says Akshay Kothari, CPO at Notion.
Quick Tip: Want to set up a loyalty program fast? Try Smile (from $49/month) or Growave (starts at $9/month).
10. Checkout Upsells
Checkout upsells can boost your Shopify store’s revenue. Here’s how to do it right:
One-click upsells
Make adding extra items easy. No re-entering payment info. Just one click.
A CBD vape brand tried this. They offered a discounted battery with cartridge purchases. Result? 81 extra orders in a week.
Last-minute add-ons
Show related products right before purchase. It works.
Jasper Caven, a German health brand, did this. They offered a special discount at checkout. They made €14,000 from 154 orders in 35 days.
Free shipping progress
Show customers how close they are to free shipping. It encourages larger orders.
Order Total | Shipping Cost | Message |
---|---|---|
$0 – $49.99 | $5.99 | "Add $XX.XX for free shipping!" |
$50 – $99.99 | $3.99 | "Almost there! $XX.XX more for free shipping!" |
$100+ | Free | "You’ve got free shipping!" |
These strategies work. Metaflow, a Shopify Plus brand, made €63,000 in 25 days with upsells.
"Keep checkout simple. One or two relevant offers max", says a Shopify Plus expert.
Getting started:
- Use apps like ReConvert or AfterSell for one-click upsells.
- On Shopify Plus? Use Checkout Extensions.
- Test different products, discounts, and copy. Keep improving.
Conclusion
Upselling can supercharge your Shopify store’s sales and make customers happier. It’s a win-win.
Why upselling rocks:
- It’s cheap: 68% more cost-effective than finding new customers.
- It boosts revenue: 10-30% increase on average.
- It helps customers: When done right, it saves them time and adds value.
Ready to start? Here’s how:
- Pick 2-3 strategies from this list.
- Test and track results.
- Add more as you get comfortable.
Remember: Focus on helping your customers. Amazon nailed this approach, with 35% of sales coming from cross-selling.
Strategy | Results |
---|---|
Checkout Upsells | €63,000 in 25 days (Metaflow) |
One-Click Upsells | 81 extra orders in a week (CBD vape brand) |
Last-Minute Add-Ons | €14,000 from 154 orders in 35 days (Jasper Caven) |
The numbers don’t lie. Upselling works. So, what are you waiting for? Get out there and start boosting those sales!
Checklist: Checking and Improving Your Upsell Strategies
Here’s how to keep your upsell game strong:
Check upsell performance regularly
Track your upsells’ success. Use Shopify’s analytics or third-party apps to monitor:
- Conversion rates
- Average order value (AOV) increase
- Revenue generated
Test different upsell offers and locations
Mix it up to find what works:
- Post-purchase vs. in-cart upsells
- Product bundles vs. individual items
- Different price points
Use A/B testing to compare. The UpsellPlus app for Shopify makes this easy for checkout upsells.
Ask customers what they think
Get feedback to improve:
- Send post-purchase surveys
- Add a feedback form to your thank-you page
- Reach out directly for opinions
Use this info to align upsells with customer needs.
Make changes based on results
Use your data to improve:
- Tweak underperforming product bundles
- Adjust upsell timing if cart abandonment increases
- Focus on what’s working (e.g., post-purchase upsells)
Keep up with new Shopify upsell tools
Stay in the loop:
- Check Shopify’s app store for new upsell apps
- Read Shopify’s blog for feature updates
- Browse industry blogs and forums for tips
FAQs
How do I offer an upsell on Shopify?
Want to boost your Shopify sales? Here’s how to set up upsells:
- Get a Shopify upsell app
- Choose your upsell products
- Create tempting offers
- Test for 1-2 weeks
- Check your results
- Tweak and improve
Pro tip: Think like your customer. What do they REALLY need? Make your offers feel natural and create a bit of FOMO. And don’t forget to showcase those premium products!
What is an example of upselling on Shopify?
Let’s look at some real-world Shopify upsells:
- Free shipping tease: Show how close customers are to free shipping. It’s like a game they can’t resist!
- Bundle it up: Kelley Baker Brows pairs brow powder with highlighters and setting gels. Smart, right?
- Perfect pairs: Selling a coffee maker? Suggest beans or filters. It’s like peanut butter and jelly!
- Upgrade fever: Tech stores love showing off the latest and greatest (and pricier) versions.
- After-purchase perks: CRVFT offers sweet deals AFTER you buy. Free organizers with that new luggage? Yes, please!