7 Best Shopify Feedback Apps 2024

Here’s a quick rundown of the top Shopify feedback apps for 2024:

  1. Judge.me: Best for budget-conscious stores
  2. Loox: Ideal for visual reviews
  3. Yotpo: Great all-in-one marketing solution
  4. Fera: Good for social proof across channels
  5. Stamped.io: Suited for established stores
  6. Opinew: Perfect for importing reviews
  7. Trustoo: Solid choice for international stores

These apps help collect customer feedback, boost sales, and improve your products. They offer features like:

  • Customizable review forms
  • Photo and video reviews
  • Multi-channel feedback collection
  • SEO benefits
  • Analytics and insights

Prices range from free plans to $299.99/month, depending on features and store size.

App Key Features Starting Price
Judge.me SEO reviews, Auto emails Free
Loox Photo/video reviews $9.99/mo
Yotpo AI insights, SMS/email Free
Fera Social media integration Free
Stamped.io Multi-product reviews Not specified
Opinew Bulk import from other platforms Free
Trustoo Auto requests, Q&A Free

Choose based on your budget, must-have features, and growth plans. Start with one app, test it out, and adjust as needed.

How We Chose These Apps

Picking the right feedback app for your Shopify store isn’t easy. We’ve done the work for you by evaluating dozens of options. Here’s our process:

1. User Ratings and Reviews

We looked at app store ratings and review counts. High ratings and lots of positive reviews? That’s a good sign.

2. Feature Set

We focused on apps with useful features like:

  • Multi-channel feedback collection
  • Customizable review forms
  • Photo and video review options
  • Integration with other platforms

3. Ease of Use

We tested each app on a demo store. The more intuitive and quick to set up, the better.

4. Pricing and Value

We compared pricing plans. For example:

  • Judge.me: Forever Free plan
  • Junip: Starts at $19/month
  • Yotpo: Starts at $79/month, based on order volume

5. Business Size Compatibility

We included options for different business sizes:

  • Stamped.io for large stores
  • Junip for small and medium businesses
  • Judge.me for budget-conscious brands

6. Customization Options

We prioritized apps that let you match review widgets to your brand.

7. Data and Analytics

Apps that provided clear, actionable insights ranked higher.

App Reviews

Let’s check out the top Shopify feedback apps for 2024.

1. Judge.me

Judge.me

Judge.me is user-friendly and packed with features.

  • SEO-friendly reviews
  • Auto email review collection
  • Customizable forms
  • Free plan available

Pricing:

  • Free Forever: Unlimited review requests
  • Awesome: $15/month

Great for all store sizes, especially budget-conscious ones. 5.0 App Store rating from 27,795 reviews.

2. Loox

Loox

Loox is all about visual reviews.

  • Photo and video reviews
  • Social proof widget
  • Photo submission discounts
  • 24/7 support

Pricing:

  • Beginner: $9.99/month
  • Scale: $34.99/month
  • Unlimited: $299.99/month

Perfect for fashion, home decor, and beauty stores.

3. Yotpo

Yotpo

Yotpo offers a full marketing toolkit.

  • AI review insights
  • SMS and email requests
  • Loyalty program integration
  • Google seller ratings

Pricing:

  • Free plan available
  • Starter: $15/month
  • Pro: $119/month

Ideal for larger stores wanting an all-in-one solution.

4. Fera

Fera

Fera combines reviews with user-generated content.

  • Product and store reviews
  • Social media integration
  • Customer rewards
  • Shopify integration

Pricing:

  • Free: 10 review requests/month
  • Startup: $9/month
  • Small: $29/month
  • Medium: $99/month

Good for stores leveraging social proof across channels.

5. Stamped.io

Stamped.io

Stamped.io is trusted by big brands.

  • Instagram shoppable gallery
  • Multi-product review collection
  • Customizable forms
  • Advanced analytics

Pricing: Not publicly specified

Best for established stores needing advanced features.

6. Opinew

Opinew

Opinew imports reviews from other platforms.

  • Bulk import from Amazon, AliExpress, eBay
  • Eight customizable widgets
  • Review request automation
  • Multi-language support

Pricing:

  • Free: 50 email review requests
  • Starter: $19/month
  • Growth: $89/month
  • Advanced: $199/month

Great for stores transitioning from other platforms.

7. Trustoo

Trustoo

Trustoo offers easy setup and competitive pricing.

  • Auto review requests
  • Product Q&A section
  • Review translation
  • GDPR compliant

Pricing:

  • Free plan available
  • Basic: $9.99/month
  • Growth: $19.99/month

Good for small to medium stores, especially those serving international customers.

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App Comparison Table

Here’s a quick look at the top 7 Shopify feedback apps for 2024:

App Key Features Pricing Rating
Judge.me SEO reviews, Auto emails, Custom forms Free, $15/mo Awesome 5.0/5
Loox Photo/video reviews, Social proof $9.99-$299.99/mo 4.9/5
Yotpo AI insights, SMS/email, Loyalty Free-$119/mo 4.7/5
Fera Product/store reviews, Social media Free-$29/mo 4.9/5
Stamped.io Instagram gallery, Multi-product reviews Not specified N/A
Opinew Bulk import, 8 widgets, Multi-language Free-$89/mo N/A
Trustoo Auto requests, Q&A, Translation Free-$19.99/mo N/A

Picking the right app? Think about what you need:

  • Tight budget? Try Judge.me or Trustoo’s free plans.
  • Want visuals? Go for Loox’s photo/video reviews.
  • Need marketing tools? Check out Yotpo’s full suite.
  • Moving from another platform? Opinew’s import feature might help.

Wrap-Up

Customer reviews can supercharge your Shopify store’s sales. Products with reviews are 76.7% more likely to be bought. Here’s what you need to know:

Top Picks:

  • Budget-friendly: Judge.me
  • Visual appeal: Loox
  • Full marketing suite: Yotpo

Pricing:

  • Free: Judge.me, Fera, Trustoo
  • Mid-range: Loox ($9.99/month)
  • Higher-end: Yotpo ($15/month)

Standout Features:

  • SEO boost: Judge.me
  • Photo/video reviews: Loox
  • Multi-product reviews: Stamped.io
  • Importing reviews: Opinew

Trustoo’s simple dashboard and automatic review requests make it super user-friendly.

When choosing an app, consider your budget, must-have features, tech skills, and growth plans.

"If you are just looking for a straight-up review app for your store, then it is very difficult to look past Judge.me as it does the job very well." – Paul Haywood, Owner and Founder of EcommerceGold

Don’t go app-crazy. Start with one, test it out, and adjust. Your goal? Build trust and boost sales, not overload your site.

Remember: It’s not just about getting reviews. It’s about using them to make your products and customer experience BETTER.

Common Questions

How do I install a feedback app on my Shopify store?

It’s easy:

  1. Head to the Shopify App Store
  2. Search for your app of choice
  3. Click "Add app"
  4. Follow the prompts
  5. Customize in your Shopify admin

Are there free options for collecting customer feedback?

You bet! Check out:

  • Judge.me: "Forever Free" plan
  • Fera: Free plan available
  • Trustoo: Basic free plan
  • Shopify Product Reviews: Free native app

How can I get more customer reviews?

Try these:

  • Send follow-up emails
  • Offer small incentives
  • Make reviewing quick and easy
  • Respond to existing reviews

Will negative reviews hurt my business?

Not if you handle them right. BrightLocal found 70% of consumers trust businesses that respond to negative reviews. Use them to improve and show great customer service.

How many reviews do I need?

Even a few help, but aim for:

  • 9+ active reviews: 52% revenue boost
  • 25+ active reviews: 108% revenue boost

Can I import reviews from other platforms?

Yep! Some apps like Opinew can import reviews from Amazon, AliExpress, and eBay in bulk.

How do feedback apps impact SEO?

Customer reviews can boost SEO by:

  • Adding fresh, keyword-rich content
  • Increasing time on product pages
  • Improving click-through rates from search results

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