Here’s a quick rundown of the top Shopify feedback apps for 2024:
- Judge.me: Best for budget-conscious stores
- Loox: Ideal for visual reviews
- Yotpo: Great all-in-one marketing solution
- Fera: Good for social proof across channels
- Stamped.io: Suited for established stores
- Opinew: Perfect for importing reviews
- Trustoo: Solid choice for international stores
These apps help collect customer feedback, boost sales, and improve your products. They offer features like:
- Customizable review forms
- Photo and video reviews
- Multi-channel feedback collection
- SEO benefits
- Analytics and insights
Prices range from free plans to $299.99/month, depending on features and store size.
App | Key Features | Starting Price |
---|---|---|
Judge.me | SEO reviews, Auto emails | Free |
Loox | Photo/video reviews | $9.99/mo |
Yotpo | AI insights, SMS/email | Free |
Fera | Social media integration | Free |
Stamped.io | Multi-product reviews | Not specified |
Opinew | Bulk import from other platforms | Free |
Trustoo | Auto requests, Q&A | Free |
Choose based on your budget, must-have features, and growth plans. Start with one app, test it out, and adjust as needed.
Related video from YouTube
How We Chose These Apps
Picking the right feedback app for your Shopify store isn’t easy. We’ve done the work for you by evaluating dozens of options. Here’s our process:
1. User Ratings and Reviews
We looked at app store ratings and review counts. High ratings and lots of positive reviews? That’s a good sign.
2. Feature Set
We focused on apps with useful features like:
- Multi-channel feedback collection
- Customizable review forms
- Photo and video review options
- Integration with other platforms
3. Ease of Use
We tested each app on a demo store. The more intuitive and quick to set up, the better.
4. Pricing and Value
We compared pricing plans. For example:
- Judge.me: Forever Free plan
- Junip: Starts at $19/month
- Yotpo: Starts at $79/month, based on order volume
5. Business Size Compatibility
We included options for different business sizes:
- Stamped.io for large stores
- Junip for small and medium businesses
- Judge.me for budget-conscious brands
6. Customization Options
We prioritized apps that let you match review widgets to your brand.
7. Data and Analytics
Apps that provided clear, actionable insights ranked higher.
App Reviews
Let’s check out the top Shopify feedback apps for 2024.
1. Judge.me
Judge.me is user-friendly and packed with features.
- SEO-friendly reviews
- Auto email review collection
- Customizable forms
- Free plan available
Pricing:
- Free Forever: Unlimited review requests
- Awesome: $15/month
Great for all store sizes, especially budget-conscious ones. 5.0 App Store rating from 27,795 reviews.
2. Loox
Loox is all about visual reviews.
- Photo and video reviews
- Social proof widget
- Photo submission discounts
- 24/7 support
Pricing:
- Beginner: $9.99/month
- Scale: $34.99/month
- Unlimited: $299.99/month
Perfect for fashion, home decor, and beauty stores.
3. Yotpo
Yotpo offers a full marketing toolkit.
- AI review insights
- SMS and email requests
- Loyalty program integration
- Google seller ratings
Pricing:
- Free plan available
- Starter: $15/month
- Pro: $119/month
Ideal for larger stores wanting an all-in-one solution.
4. Fera
Fera combines reviews with user-generated content.
- Product and store reviews
- Social media integration
- Customer rewards
- Shopify integration
Pricing:
- Free: 10 review requests/month
- Startup: $9/month
- Small: $29/month
- Medium: $99/month
Good for stores leveraging social proof across channels.
5. Stamped.io
Stamped.io is trusted by big brands.
- Instagram shoppable gallery
- Multi-product review collection
- Customizable forms
- Advanced analytics
Pricing: Not publicly specified
Best for established stores needing advanced features.
6. Opinew
Opinew imports reviews from other platforms.
- Bulk import from Amazon, AliExpress, eBay
- Eight customizable widgets
- Review request automation
- Multi-language support
Pricing:
- Free: 50 email review requests
- Starter: $19/month
- Growth: $89/month
- Advanced: $199/month
Great for stores transitioning from other platforms.
7. Trustoo
Trustoo offers easy setup and competitive pricing.
- Auto review requests
- Product Q&A section
- Review translation
- GDPR compliant
Pricing:
- Free plan available
- Basic: $9.99/month
- Growth: $19.99/month
Good for small to medium stores, especially those serving international customers.
sbb-itb-4bd9e2f
App Comparison Table
Here’s a quick look at the top 7 Shopify feedback apps for 2024:
App | Key Features | Pricing | Rating |
---|---|---|---|
Judge.me | SEO reviews, Auto emails, Custom forms | Free, $15/mo Awesome | 5.0/5 |
Loox | Photo/video reviews, Social proof | $9.99-$299.99/mo | 4.9/5 |
Yotpo | AI insights, SMS/email, Loyalty | Free-$119/mo | 4.7/5 |
Fera | Product/store reviews, Social media | Free-$29/mo | 4.9/5 |
Stamped.io | Instagram gallery, Multi-product reviews | Not specified | N/A |
Opinew | Bulk import, 8 widgets, Multi-language | Free-$89/mo | N/A |
Trustoo | Auto requests, Q&A, Translation | Free-$19.99/mo | N/A |
Picking the right app? Think about what you need:
- Tight budget? Try Judge.me or Trustoo’s free plans.
- Want visuals? Go for Loox’s photo/video reviews.
- Need marketing tools? Check out Yotpo’s full suite.
- Moving from another platform? Opinew’s import feature might help.
Wrap-Up
Customer reviews can supercharge your Shopify store’s sales. Products with reviews are 76.7% more likely to be bought. Here’s what you need to know:
Top Picks:
- Budget-friendly: Judge.me
- Visual appeal: Loox
- Full marketing suite: Yotpo
Pricing:
- Free: Judge.me, Fera, Trustoo
- Mid-range: Loox ($9.99/month)
- Higher-end: Yotpo ($15/month)
Standout Features:
- SEO boost: Judge.me
- Photo/video reviews: Loox
- Multi-product reviews: Stamped.io
- Importing reviews: Opinew
Trustoo’s simple dashboard and automatic review requests make it super user-friendly.
When choosing an app, consider your budget, must-have features, tech skills, and growth plans.
"If you are just looking for a straight-up review app for your store, then it is very difficult to look past Judge.me as it does the job very well." – Paul Haywood, Owner and Founder of EcommerceGold
Don’t go app-crazy. Start with one, test it out, and adjust. Your goal? Build trust and boost sales, not overload your site.
Remember: It’s not just about getting reviews. It’s about using them to make your products and customer experience BETTER.
Common Questions
How do I install a feedback app on my Shopify store?
It’s easy:
- Head to the Shopify App Store
- Search for your app of choice
- Click "Add app"
- Follow the prompts
- Customize in your Shopify admin
Are there free options for collecting customer feedback?
You bet! Check out:
- Judge.me: "Forever Free" plan
- Fera: Free plan available
- Trustoo: Basic free plan
- Shopify Product Reviews: Free native app
How can I get more customer reviews?
Try these:
- Send follow-up emails
- Offer small incentives
- Make reviewing quick and easy
- Respond to existing reviews
Will negative reviews hurt my business?
Not if you handle them right. BrightLocal found 70% of consumers trust businesses that respond to negative reviews. Use them to improve and show great customer service.
How many reviews do I need?
Even a few help, but aim for:
- 9+ active reviews: 52% revenue boost
- 25+ active reviews: 108% revenue boost
Can I import reviews from other platforms?
Yep! Some apps like Opinew can import reviews from Amazon, AliExpress, and eBay in bulk.
How do feedback apps impact SEO?
Customer reviews can boost SEO by:
- Adding fresh, keyword-rich content
- Increasing time on product pages
- Improving click-through rates from search results