Shopify A/B Testing: Interpreting Results in 5 Steps
October 4, 2024
A/B testing helps Shopify store owners make data-driven decisions to boost sales and improve user experience. Here’s how to interpret your test results in 5 steps:
- Check your test setup
- Look at statistical significance
- Review important metrics
- Put results in context
- Make decisions based on data
Key points:
- Ensure proper test setup and data collection
- Aim for 95% confidence level in results
- Focus on main metrics like conversion rate and average order value
- Consider external factors that may influence results
- Use insights to plan future tests and improvements
Quick Comparison:
Aspect | What to Look For |
---|---|
Setup | Correct settings, enough data |
Significance | P-value ≤ 0.05 |
Metrics | Conversion rate, AOV, revenue per visitor |
Context | Seasonal factors, marketing campaigns |
Decision | Impact, confidence, long-term view |
Remember: A/B testing is an ongoing process. Keep testing, learning, and improving your Shopify store based on what your customers show you they want.
Related video from YouTube
What is A/B Testing?
Think of A/B testing as a face-off between two webpage versions:
- Version A steps into the ring
- Version B follows
- Your visitors play referee
- The version that scores more sales (or sign-ups) wins
It’s not about guessing what works. It’s about KNOWING what works based on real customer behavior.
Why Correct Interpretation Matters
Getting your A/B test results right is CRUCIAL. Why? Because misreading the data can lead you down a path you don’t want to go.
Here’s what’s at stake:
- Avoid costly blunders: Misinterpreted data could tank your sales instead of boosting them.
- Spot real winners: Correct interpretation helps you find changes that actually move the needle.
- Plan smarter tests: Understanding your results helps you create better tests in the future.
Want proof? In 2012, Microsoft’s Bing team ran an A/B test on ad headlines. The winning version? It pumped up their revenue by over $100 million a year in the US alone.
That’s the power of A/B testing when you get it right.
Before You Start Analyzing
Let’s get your A/B test analysis off on the right foot. Here’s what you need to know:
A/B Testing Basics
A/B testing is simple: you compare two versions to see which one wins. In Shopify, you might test different checkout pages, product descriptions, or layouts.
Key terms:
- Control group: Your original version
- Variant: Your new, test version
- Conversion rate: Percentage of visitors who take your desired action
Shopify‘s Testing Tools
Shopify offers several A/B testing tools:
Tool | Best For | Key Feature |
---|---|---|
GemPages | Page builders | Visual editor |
Google Optimize | Advanced users | Deep analytics |
Optimizely | Large stores | Multivariate testing |
VWO | Beginners | User-friendly |
Having Enough Data
Don’t jump to conclusions without enough data. Here’s why it matters:
- Small samples can mislead you
- Aim for 95% confidence level
- Run tests for at least 1-2 weeks
"With only 20 monthly visitors, one odd user could throw off your results."
Use an online sample size calculator to figure out how many visitors you need for each test version.
A/B testing isn’t a one-and-done deal. Take WallMonkeys, for example. They boosted conversions by 27% just by changing their homepage image. But they didn’t stop there. A follow-up test swapping their slider for a search bar? That led to a MASSIVE 550% conversion increase.
Keep testing, keep improving.
1. Check Your Test Setup
Before jumping into A/B test results, make sure your test was set up right. This helps avoid wrong conclusions from bad data.
Check Settings and Data
First, review your test settings:
- How long did it run?
- How was traffic split?
- What tracking did you use?
Make sure these match your plan. If you wanted a two-week test with 50/50 traffic, check that’s what happened.
Then, look at your data collection:
Data Point | Check This |
---|---|
Sample size | Meets your minimum |
Conversion tracking | Works for all variants |
Device types | Data from all planned devices |
Spot Weird Patterns
Look for odd stuff that could mess up your results:
- Big traffic jumps
- Strange conversion rates
- Weird user behavior
For example, a news mention during your test could cause a traffic spike, affecting your results.
"Without the right sample size, variations, or test duration, your results won’t be reliable. Making changes based on bad data can hurt your conversion rate instead of helping it."
A/B testing is like a science experiment. You need a clean setup for good results.
2. Look at Statistical Significance
After checking your test setup, let’s dive into the numbers. Statistical significance helps you figure out if your results are real or just random noise.
P-values and Confidence: What You Need to Know
P-values are your best friend when it comes to statistical significance. Here’s a quick breakdown:
P-value | What it Means |
---|---|
0.05 or less | Your changes probably made a difference |
0.05 to 0.1 | Maybe something’s happening, but it’s not clear |
Above 0.1 | Probably just random chance |
Most A/B testing tools do the math for you. They often show a "confidence level" instead of a p-value. A 95% confidence level is the same as a p-value of 0.05.
Don’t Fall for These Traps
1. Jumping the gun: Let your test run for at least one full business cycle. Patience pays off.
2. Ignoring sample size: Small samples can lie. Use Shopify’s calculator to know when you’ve got enough data.
3. Getting excited about tiny changes: A 0.1% increase might be "significant", but is it worth the effort?
4. Forgetting the real world: Sales, holidays, or other events can mess with your results. Always look at the bigger picture.
Here’s the thing: statistical significance doesn’t mean your results matter. It just means they’re probably not random. Use it as a starting point, not the final word.
"When we do hypothesis testing, we’re always asking, does the evidence we collected make our null hypothesis look ridiculous? Yes or no? What the p-value does is provide an answer to that question." – Cassie Kozyrkov, Chief Decision Scientist, Google.
Keep this in mind as you move on to reviewing your key metrics next.
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3. Review Important Metrics
Time to dive into the numbers that matter for your Shopify store.
Main vs. Supporting Metrics
Focus on two types:
- Main metrics: Directly measure your test goal (e.g., conversion rate, total orders)
- Supporting metrics: Provide extra insights into user behavior
Here’s a quick breakdown:
Metric Type | Examples | Purpose |
---|---|---|
Main | Conversion rate, Total sales | Shows if your test improved your goal |
Supporting | Bounce rate, Avg. session duration | Explains changes in main metrics |
Compare Test Groups
Compare your original (A) and test (B) versions. Look at:
- Conversion rate: Percentage of visitors who took your desired action
- Average order value (AOV): Did changes lead to bigger purchases?
- Revenue per visitor: Combines conversion rate and AOV
- Bounce rate: Lower usually means more engaging
Example: Testing a new product page layout
Metric | Version A | Version B | Difference |
---|---|---|---|
Conversion Rate | 2.5% | 3.2% | +28% |
AOV | $75 | $80 | +6.7% |
Bounce Rate | 65% | 58% | -10.8% |
Version B looks good: higher conversions, bigger orders, lower bounce rate.
But numbers aren’t everything. E-commerce expert Jessica Kats suggests:
"Some of my favorite goals to track on Shopify stores are: 1. Drive click-through on ads. 2. Increase sales of specific products. 3. Improve navigation of the main page."
These might need different metrics, like click-through rates or time on specific pages.
Don’t get lost in data. Pick a few key metrics aligned with your goals. Use supporting metrics to understand the "why" behind changes.
Next, we’ll put these results in context. Because numbers alone don’t tell the full story.
4. Put Results in Context
Your A/B test results don’t exist in a bubble. Let’s zoom out and see the bigger picture.
Outside Factors
Your test might have overlapped with:
- Seasonal shifts
- Marketing pushes
- Big events
These can throw off your results. For instance:
Factor | Possible Effect |
---|---|
Black Friday | Sales spike, higher conversions |
Summer lull | Less traffic, different buying habits |
New ad blitz | More traffic from specific groups |
Reality vs. Expectations
Did the results line up with your prediction? If not, ask yourself:
- Was your initial guess off?
- Did something unexpected sway the test?
Here’s a quick comparison:
Aspect | Your Guess | Actual Result | Match? |
---|---|---|---|
Conversion Rate | +5% | +3% | Close |
Avg. Order Value | No change | +10% | No |
Bounce Rate | -2% | -5% | Better than expected |
Martin Tingley from Netflix says:
"It’s important to acknowledge that no approach to decision making can entirely eliminate uncertainty and the possibility of making mistakes."
So what should you do?
- Look at your results with a critical eye
- Consider running more tests to back up your findings
- Be ready for surprises
Here’s the kicker: Context is everything. A small boost during a slow period might actually be more impressive than a big jump when business is booming. Always think about what your results mean for YOUR Shopify store and YOUR customers.
5. Make Decisions Based on Data
You’ve got your A/B test results. Now what? Let’s turn those insights into smart moves for your Shopify store.
Should You Make Changes?
It’s decision time. Here’s how to figure out if you should roll out those changes:
- Impact: Is the difference between test groups big enough to care about?
- Confidence: How sure are you about the results? Higher confidence = lower risk.
- Long-term view: Will this change help your store down the road?
Quick decision guide:
Result | What to Do |
---|---|
Clear winner, high confidence | Go for it store-wide |
Small difference, low confidence | Keep testing or leave it |
Mixed results | Dig deeper, maybe test again |
Plan Your Next Tests
One test is just the start. Here’s what’s next:
- Go deeper: Found something interesting? Test it more.
- New ideas: Use your results to spark fresh test concepts.
- Look around: Your findings might point to issues elsewhere in your store.
"A/B testing cuts out the guesswork and speeds up store improvements."
Testing isn’t a one-and-done deal. Keep at it to stay ahead.
Real-world win: WallMonkeys, a wall decal company, saw a 27% conversion boost just by switching up their homepage image. But they didn’t stop there. A follow-up test with a new search bar? BAM! 550% jump in conversions.
The lesson? Small tweaks can lead to big wins. And one good test often kicks off another.
Next up:
- Pick your winner (if you’ve got one)
- Plan how to implement it
- Start brainstorming your next test
Keep testing, keep learning, and watch your Shopify store take off.
Common Mistakes in Reading Results
When looking at A/B test results for your Shopify store, watch out for these traps:
Misreading Statistical Significance
Seeing positive results? Don’t jump the gun:
- 95% confidence isn’t a sure thing. There’s still a 5% chance it’s random.
- Early wins can fizzle out. Run your test for at least a week, even if it looks good early on.
Check out this example:
Day | Variation A | Variation B | Outcome |
---|---|---|---|
1-3 | 2% CR | 3% CR | B looks better |
4-7 | 2.5% CR | 2.4% CR | A catches up |
Patience is key. Let your tests run their full course to avoid false positives.
Applying Results Too Broadly
A change that works on one page might flop elsewhere. For instance:
A new "Buy Now" button color might boost sales on your bestseller page but tank conversions on clearance items.
Why? Context matters. People shop differently for different things.
To play it safe:
- Test changes on specific pages or product types
- Slowly roll out winners to similar areas
- Keep testing as you expand
Remember: A/B testing is about finding what works for YOUR store and YOUR customers.
"Statistical significance refers to the 95% or higher confidence that the observed difference between A and B is not simply due to random chance." – Phil Cave, Senior Optimizer
But even with high confidence, look at the big picture before making big changes to your Shopify store.
Tips for Ongoing Testing
A/B testing isn’t a one-time thing. Here’s how to keep improving your Shopify store:
Set a Testing Schedule
Plan your tests:
- Weekly: Check ongoing tests
- Monthly: Start 1-2 new tests
- Quarterly: Look at big-picture trends
This keeps you moving without overwhelming your team.
Record and Share Findings
After each test:
1. Write up key results
2. Share with your team
3. Brainstorm follow-up tests
Use a table to track tests:
Test Name | Start Date | End Date | Winner | Lift | Next Steps |
---|---|---|---|---|---|
Button Color | 5/1/23 | 5/15/23 | Green | +12% CTR | Test on product pages |
Free Shipping | 5/20/23 | 6/3/23 | $50 threshold | +8% AOV | Update all banners |
This helps spot patterns and build on wins.
"We got a 27% bump in conversions by changing our homepage hero image. But the real win? It sparked ideas for our next three tests." – Jason Wexler, CEO of WallMonkeys
Wrap-up
A/B testing is a game-changer for Shopify store owners. It’s not just about making changes – it’s about making SMART changes.
Why does data-driven decision-making matter? Simple:
- No more guessing what works
- You learn what your customers actually want
- Your sales and customer satisfaction can skyrocket
Here’s the kicker: A/B testing isn’t a one-and-done deal. It’s an ongoing process that keeps your store on its toes.
Check out these numbers:
What A/B Testing Can Do | The Results |
---|---|
Boost conversions | Up to 202% with personalized CTAs |
Increase revenue | Microsoft Bing saw $100 million+ |
Improve user experience | One study showed 33% higher conversion rate |
Pretty impressive, right? But here’s the thing: it’s not just about the wins. You learn from EVERY test.
"An educated guess might lead your online store down a path, but data-driven decisions light the way." – Unknown
This quote nails it. A/B testing turns your hunches into cold, hard facts.
So, what’s next for your Shopify store?
- Test regularly
- Hit the high-impact areas first
- Use tools to crunch the numbers
- Get your team in on the action
Stick to these, and you’ll build a store that keeps getting better – all based on what your customers SHOW you they want.
FAQs
Does Shopify allow AB testing?
Yes, Shopify lets you do A/B testing. But hold on – it’s not always the best move.
Before you dive in, think about:
1. Traffic
If your site doesn’t get many visitors, you might not get useful results.
2. Stats know-how
You’ll need to understand basic statistics to make sense of the data.
3. Goals
Focus on testing things that can actually boost your sales.
Not ready for A/B tests? Try these instead:
- Talk to your customers
- Watch people use your site
- Check out heatmaps
Does Shopify allow B testing?
"B testing" is just another name for A/B testing. It’s the same thing.
Here’s what A/B testing looks like on Shopify:
What | How it works | Example |
---|---|---|
A Version | Your current page | Your product page now |
B Version | The new version | Product page with a new buy button |
Traffic Split | Send visitors to both versions | Half see A, half see B |
Results | Check how each version does | Sales, time on page, etc. |
Keep in mind: A/B testing isn’t a one-and-done deal. It’s about constant improvement. Test, learn, and make your store better over time.