The Recommended source in the Upsells block automatically shows products that pair well with what is already in the customer’s cart. It is a hands-off way to surface upsells and cross-sells without having to pick products manually.
Recommendations come from Shopify’s built-in product recommendations engine, the same one powered by the Search & Discovery app in your Shopify admin.
When to use it
Pick Recommended when you want the grid to adapt to each customer instead of showing the same products to everyone:
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Cross-sell related products — show items similar to what is in the cart.
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Upsell complementary products — show items that go with what is in the cart (for example, a case for a phone, or socks for a pair of shoes).
How to set it up
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Open your popup in the editor.
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Add a Upsells block, or open an existing one.
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In the Products dropdown, choose Recommended.
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Choose an Intent — Related or Complementary.
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Set Max products (1–10).
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Optionally turn on Discount and pick a discount type and value.
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Save the page.
Settings
Intent
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Related — Products similar to what is in the cart. Works out of the box.
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Complementary — Products that go together with what is in the cart. Best results require setting up complementary products in the Search & Discovery app in your Shopify admin.
Max products
How many products to show in the block. Defaults to 5. You can pick any number from 1 to 10.
Discount
Optional. When turned on, the discount applies to every product in the block.
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Percentage — A percentage off the original price (for example, 10% off).
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Fixed amount — A specific amount off (for example, $5 off).
As with other Upsells block discounts, the original price is shown crossed out next to the discounted price.
How it shows up to customers
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Recommendations are seeded by everything in the cart. Cart items themselves are excluded from the grid, so customers never see duplicates.
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If the cart is empty, or Shopify has no recommendations to return, the block is hidden — customers will not see an empty grid.
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Recommendations are loaded once when the page opens and stay the same during the visit, even if the customer adds or removes cart items.
Requirements and tips
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Install and set up the Shopify Search & Discovery app for the best results, especially if you use the Complementary intent.
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Recommendations come from Shopify, not from Checkout Links. If Shopify has little data for a product, you may see fewer or no recommendations.
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The editor preview shows real recommendations, so you can see exactly what customers will see.
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You can combine a Recommended Upsells block with a Specific products or From collection block on the same page — for example, a fixed upsell up top and dynamic recommendations below.